The most frequent word used in the staffing industry — Quality — but few staffing companies have a Quality Management System; even fewer actually measure Client Satisfaction; and nobody shares their Client Satisfaction with its clients and employees. Nobody but The Staffing Solutions Group! Here’s how we do:

       Keys to Managing Quality

Establish a specific written Quality Management System.

Measure Client Satisfaction on a running 3 month period.

Ensure everyone is totally committed to the Client Satisfaction Measurement (CSM).

Share all the above with clients, prospects and employees.

Has your Staffing Service shared their CSM?
We talk about quality and we measure it.

       5 Star Quality Management Tracking System

Arrival calls are made approximately 20 minutes after the start time of the associate.

Performance check calls are made at the end of the first day.

Weekly feedback calls are made throughout the assignment.

Final assignment grade is entered into our system with significant client input. This data is used to calculate our Client Satisfaction Measurement (CSM).

We stay in touch with our associates to further evaluate the success of our placement.